The Sticker Factory take pride in the quality of the products we design and produce and therefore have a no quibble returns policy.
You can return all or part of your order for a full refund within 30 working days of receiving the goods (excluding customised items, unless in the unlikely event we have made a mistake).
If you're not satisfied with your product or any part of the service you have received we would like to hear about it, so we can resolve the issue and do our best to prevent this from happening again. Please contact us via email at email@example.com with your concern.
Unless faulty, returned goods must not have been used.
If you wish to return your order contact us at the email address above stating whether you want the goods either:
a) replaced - in which case we will then send replacements and a prepaid envelope to the address shown on the order. Please then return the faulty product in the prepaid envelope.
b) a full refund