Motivation magic -reward & motivation Stickers made just for you

Returns Policy

Additional Information

The Sticker Factory take pride in the quality of the products we  design and produce and therefore have a no quibble returns policy. 

You can return all or part of your order for a full refund within 30 working days of receiving the goods (excluding customised items, unless in the unlikely event we have made a mistake). 

If  you're not satisfied with your product or any part  of the service you have received we would like to hear about it, so we can  resolve the issue and do our best to prevent this from happening  again. Please contact us via email at info@thestickerfactory.co.uk with your concern.

Unless faulty, returned goods must not have been used. 

If you wish to return your order contact us at the email address above stating whether you want the goods either:

  a) replaced - in which case  we will then send replacements and a prepaid envelope to the address shown on the order. Please then return the faulty product in the prepaid envelope.

or

 b) a full refund